Creative Arts Counselling is committed to respecting and protecting the privacy of visitors to our web sites as well as the privacy of our actual customers.

All Information that is obtained through the Creative Arts Counselling Website is used for the sole purpose of supporting your individual requirements and is not disclosed to any other organisation for any financial gain or advertising purpose.

For customers, once you choose to provide us personally identifiable information (any information by which you can be identified), you can be assured that it will only be used to support your customer relationship with Creative Arts Counselling.

As a customer of Creative Arts Counselling you provide us with a variety of information. This information is used for the purpose of identifying you for any account enquiries that may arise.

While you are a Creative Arts Counselling customer, we manage information with regard to your account status, choice of products, and customer logs. In addition, we may store customers’ electronic mail and other communications as a necessary incident to the transmission and delivery of those communications.

We use the contact information you provide us to establish our service for you. We create and maintain other information such as customer account status, choice of services, and customer logs in the normal course of providing service.

We will not disclose customer personal and account information unless we have reason to believe that disclosing such information is necessary to identify, make contact with, or bring legal action against someone who may be causing harm or interfering with the rights or property of Creative Arts Counselling, our customers, or others, or where Creative Arts Counselling has a good faith belief that the law requires such disclosure.

Creative Arts Counselling also will not, except for reasons stated below, disclose to third parties the contents of any electronic mail or other electronic communications that Creative Arts Counselling stores or transmits for its customers. The circumstances under which Creative Arts Counselling will disclose such electronic customer communications are when:

• It is necessary in order to provide service to the customer;
• It is necessary to protect the legitimate interests of Creative Arts Counselling and its customers;
• It is required to cooperate with interception orders, warrants, or other legal process that Creative Arts Counselling determines in its sole discretion to be valid and enforceable; and
• It is necessary to provide to a law enforcement agency when the contents are inadvertently obtained by Creative Arts Counselling and appear to pertain to the commission of a crime.

Creative Arts Counselling disclaims any intention to censor, edit, or engage in ongoing review or surveillance of communications stored on or transmitted through its facilities by customers or others. Creative Arts Counselling will, however, review, delete, or block access to communications that may harm Creative Arts Counselling, its customers or third parties. The grounds on which Creative Arts Counselling may take such action include, but are not limited to, actual or potential violations of Creative Arts Counselling Privacy Policy and Policies and Procedures.

Please note, however, that Creative Arts Counselling reserves the right to send bulletins and other important information regarding our services at our discretion.